Refunds and Returns

IN-STORE REFUNDS AND RETURNS

If you are not completely satisfied with your purchase from our store, you may return the unused/unworn product to 42nd Street Clothing, 921 Second Street West, Brooks Alberta within 14 days of the purchase date for a full refund (on full priced items), and within 30 days for a store credit.

 

The returned items MUST be unused, in the original packaging and have the tags still attached in order for us to process any returns/exchanges.

We must be able to see that the product was purchased from 42nd Street Clothing to process any returns/exchanges so please bring the receipt and we would be happy to assist you!

To be returned, products must be unused, with original packaging and tags.

No Refunds or Exchanges will be made on Clearance Items over 30%off

ONLINE REFUNDS AND RETURNS

If you are not completely satisfied with your purchase from our online store, you may return the unused product to our store or online within 14 days of the received date for a full refund (on full priced items), and within 30 days for a store credit.

If you ordered the incorrect size, you may return the unused product to the Online Store and request a replacement size. 

The customer is responsible for all shipping costs unless the product is defective or if there was an error processing your order.

Prior to returning an item, please call 403-362-5033 weekdays from 10am to 6pm MST to receive a Return Authorization (RA) number.

Without an RA, 42nd Street Clothing cannot accept your returned product and it will be returned to the sender at their cost.

The returned items MUST be unused, in the original packaging and have the tags still attached in order for us to process any returns/exchanges.

ONLINE RETURNS/EXCHANGES MUST BE WRAPPED/BOXED OR REFUND WILL BE FORFEIT. You wouldn't want your products to come with writing on/damaged packaging so please hold the same standards for your returns/exchanges. 

With the exception of shipping errors or a defective product, 42nd Street Clothing does not issue credit or refunds for shipping charges.

In the event of any order with Free Shipping, returned items will be refunded minus the shipping charges incurred by 42nd Street Clothing.

To be returned, products must be unused, with original packaging and tags.

No Refunds or Exchanges will be made on Clearance Items over 30%off unless an error occurred processing your order.